FAQ — We’ve Got You, Gorgeous 💖
What’s the difference between water-resistant and waterproof?
Water-resistant means your wand can handle a little splash on the surface but should never be fully submerged. Keep it poolside, not pool party!
Can I use the VIVVO Premium Wand in the shower?
No, babe. VIVVO isn’t designed for steamy shower play. For wet-and-wild adventures, check out our HUM Bullet Massager — it’s 100% waterproof!
Does XTRA SWEET have waterproof toys?
Absolutely! Our HUM Bullet Massager is fully waterproof and perfect for shower or tub play. Dive in safely with HUM!
What’s the best way to clean my VIVVO Premium Wand?
Keep it simple: warm water, antibacterial soap, and a soft cloth. Skip harsh chemicals or soaking — we want your toy to stay silky-smooth.
Are the materials body-safe and hypoallergenic?
Yes, yes, and YES. We use certified medical-grade silicone, which is even safer than standard body-safe materials. Your skin deserves the best!
Can I use silicone or oil-based lubricants?
We recommend sticking with water-based lubricants to keep your VIVVO in prime condition. Always double-check your lube’s ingredients to make sure it’s intimate-skin safe!
Is the VIVVO Premium Wand suitable for internal use?
Since we use premium medical-grade silicone, our toys are safe for both internal and external play. But remember: explore gently, and avoid inserting any non-silicone parts of your VIVVO.